If your organization serves Batavia or other towns in Genesee County, your website often makes the first impression. We help local groups present clear information, make services easy to find, and guide visitors to take the next step. Learn more about our custom web design team. Big Drop Inc. works with organizations across New York to create clear, useful websites.
More WorkPeople who live and work in Genesee County use websites on phones, public computers, and older devices. They expect pages that load quickly, menus that are easy to scan, and clear directions for practical tasks like booking, donating, or finding a service location. When a site is confusing or slow, people leave instead of completing their goal. For a clear local starting point, see Genesee County digital design services.
Two major traps exist for small and medium sized companies. The first one is that templates purchased off-the-shelf might impose a certain workflow that doesn’t fit your team’s routine. The second trap is that non-accessible sites exclude those people who need to use special software to use your website. Well-made custom site creates harmony between content and user needs, highlights calls-to-action and makes it possible to reach all members of your community.
Creating a seamless eCommerce site for the new mobile carrier service disrupting the industry
View WorkA global community for thought leadership from the world’s largest financial institution
View WorkElevating enterprise data solutions with a modern, user-focused website that strengthens brand authority and drives growth in the high-performance computing space.
View WorkWe helped take big data even further by enhancing this billion-dollar software company's online presence with cutting-edge video and design.
View WorkA website often needs more than a page template to work for a local audience. We support brand and identity work that clarifies voice and visual priorities. We help pick and configure the right content management system so your staff can update pages without technical help. For organizations that sell goods or tickets we build e-commerce storefronts that handle local taxes and shipping options. Our modern web design services bring strategy, design, and development together in one clear process.
We also provide accessibility remediation, information architecture which enables local search, analytics configuration, and staff training so that they can analyze data and make informed decisions. Our long-term support services include update and security maintenance as well as ongoing usability tests.
Big Drop is New York rooted and brings experience working with a range of organizations. As an award winning web design company we combine a disciplined process with practical communication so local decision makers know what to expect and when. The wider team is supported by Big Drop’s New York presence, while projects remain tailored to each organization.
Our firm has a unique perspective in New York on each and every assignment that we undertake. Get additional information regarding the presence of Big Drop in New York.
We operate with the broader firm to service all of our clients in Genesee County whenever necessary. This is not an assertion that we have an office in Genesee County; rather, it acknowledges that many organizations may prefer a Genesee County based firm for face-to-face meetings. For those times when it makes sense, we will arrange for site visits.
When an individual or organization tries to find the best web design firm in Genesee County, or asks what qualities are associated with being the number one web design firm in Genesee County, responsiveness, accessibility, portfolio relevancy, and follow-up are important criteria.
Call us at (212) 244 3767, or email [email protected] to describe your timeline and priorities. We will suggest a practical roadmap and initial next steps.
This process involves discussing your needs with your leadership and staff members, mapping user journeys for local tasks, considering any legal or accessibility restrictions, and identifying integrations with other tools you use.
Based on our research, we develop wireframes and prototypes to prioritize task fulfillment. Messaging and visuals are tested to reduce friction and enable a site that is scannable for users who are pressed for time.
We focus on security and performance in development, conduct automated and manual accessibility testing, and test critical workflows across various devices. The process of launch is also performed in stages so that you have an opportunity to review everything.
Following the launch, we perform analytics and make required updates, as well as set up regular accessibility checks. Ongoing support allows the website to evolve along with your programs.
We start with user tasks that relate to finding hours, making appointments, and purchasing tickets in your specific location. Design and content will focus on these tasks and make sure that the main questions are answered immediately. Our testing includes slower connections and older devices so it works on the whole county level.
We review your current platform and suggest the least effort required to achieve the desired result. This could be just a redesign and restructuring of content. In some cases, changing the content management system will help to reduce the efforts of your employees in the future.
We include accessibility into our workflow from day one of the project. We conduct both automated and manual testing using screen readers and keyboard only navigation. Accessibility issues are documented and fixed during the development process as well as an accessibility statement and maintenance plan are included in the final product.
Questions related to the communication approach, sample timelines, examples of similar projects, and how accessibility and analytics are going to be managed after the launch. If you need in-person meetings during the process, then find out whether the agency works with local partners.