Support and Maintenance
Making updates to your website shouldn’t be a hassle. We help businesses keep their websites updated and secure with our maintenance and support services.
Our team is readily available to squash bugs, fix annoyances and enhance your website over time. Our ongoing website support and maintenance services provide a resource for any technical issue that may arise. Whether your website was developed by Big Drop or not, we’re ready to step up and help you with all your web maintenance needs. From CMS plugin updates to adding new content, we make sure your website is always up to date and evolving with your business.
Proactive vs. Reactive
We take a proactive approach to website support, constantly monitoring and auditing your website for updates and bugs. We also scan the site for any broken links and fix them if identified. Our team gets an alert 30-days before a client’s domain or SSL certificate is expiring and notifies you if you need to do anything on your end. Our main focus is to solve your web support and maintenance issues as quickly and smoothly as possible. With the right team of people regularly working on and monitoring your site, your investment will be protected, will last longer, and small issues will be fixed before they escalate into major problems.